Big Shrimpy's Basic is designed to be better for everyone. All parts of this bed are machine washable and dryable, which means you will get more useful years from it. We back that up with a 2-year limited warranty. We have sourced recycled materials, from the durable cotton/poly canvas of the outer cover to our SmartFill™ filling, making the Basic dog bed a great option for both your pet and the planet.
- Cotton cover is 100% machine washable.
- Generously filled with SmatFill filling.
- Available in two sizes, medium and large.
- 2-year limited warranty.
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Returns & Exchanges
How to quality for the 365 Day Return or Exchange Policy:
- You can return or exchange your purchase for up to 365 days from the date of purchase. Yup, that's one whole year, pretty crazy right?
- Dog products must be in their brand new, unused condition you received them and in the original box and/or packaging.
- Return shipping is paid by the customer.
- On exchanges shipping is paid both ways by the customer.
- Due to strict health regulations there are absolutely no returns on used items.
- If your item(s) qualified for the Free Shipping promotion, understand that outbound postage will not be included in the refund. These amounts will be presented to you in the event you want to return something.
Email us at firstname.lastname@example.org to obtain a Return Authorization Number (RA#) and shipping instructions. Include a copy of the original invoice with your return.
Return shipping costs are non-refundable, unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.). For your protection, we encourage you to send your return prepaid via UPS or FedEx. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company. When requesting a refund, your funds will be returned via your form of payment. A 20% restocking fee will apply on all eligible returns. Please keep in mind that if your order qualified for the free shipping promotion, actual outbound freight charges will be deducted from your refund.