Zogoflex Guarantee and Recycle Program

Zogoflex is amazingly tough material that is buoyant, pliable, and designed to be recyclable, to create virtually no waste during our manufacturing process. Non-toxic and FDA compliant, our Zogoflex® material is made in the USA to create dog toys that are both fun and durable, such as Hurley®, Huck, Zisc®, Tux®,and the newest toy Būmi® - all are guaranteed against dog damage - yep, it's that tough!

You'll be happy to know that Zogoflex® does not contain, nor does any of its components contain any known sources of lead, cadmium, mercury, latex, natural rubber, phthalates, hormones, Bisphenol A, or asbestos. Need to know more about the molecular make up and scientific composition?

Is Zogoflex® Dishwasher safe?

Yes! Did your dog toy get a little muddy? Throw it in the top shelf of your dishwasher and your Zogoflex® toy will come out clean and looking like new!

How does the Guarantee Work?

Have a dog that was able to damage our Zogoflex® Toy? Well, you must have one amazingly powerful chewer - the return rate is less than 1%. You may choose to recieve a free one-time replacement from West Paw Design.

1. A quick note to let us know the breed and age of your dog, and how long it took your furry friend to damage the toy. (This is optional, but we love the feedback).

2. Include the damaged toy and proof of purchase. Not only will the manufacturer inspect the returned toys for weaknesses, but we also recycle them!

3. Be sure to include your own contact information so that West Paw Designs knows where to send the replacement.

How do I return the acceptable products listed above?
All you need to do is send the item(s) back to West Paw Design.
      Join the Loop™
      West Paw Design
      32050 E. Frontage Road
      Bozeman, MT 59715

How many times can I return a toy for a free replacement?

Just one time per product line, per customer. Is your dog the back up "jaws of life" for your local fire department? Was your pooch so strong that he was actually able to damage they toy and you already received our one-time free replacement, but you found a different toy made from WPD's Zogoflex® material that you think may last longer due to its size and shape? Go ahead and give it a try. You may be pleasantly surprised, due to the different shapes and sizes of the toys we've heard feedback that while a few dogs can damage one style of toy, they cannot actually damage another style. And if your dog is capable of damaging the new style of toy, go ahead and send it in to West Paw Design for their one-time replacement for this particular style of Zogoflex® toy. So to break it down, you can either get one replacement Hurley®, one replacement Huck, one replacement Zisc®, one replacement Tux®, one replacement Būmi®. amd one replacement Twiz.

If you want to Recycle any of your West Paw Design products vist this link.